Last Updated: January 15, 2026
We collect information you provide directly to us, including: name, email address, phone number, company name, job title, shipping address, and details about your test and measurement requirements when you submit inquiry forms, request quotes, or create an account.
We use the information we collect to: process and fulfill orders; provide calibration and repair services; respond to your inquiries; send technical resources and product recommendations you request; improve our website and services; and comply with legal obligations.
We do not sell your personal information. We may share your information with: instrument manufacturers when processing warranty claims; shipping carriers for order delivery; payment processors for transaction processing; and as required by law.
Our Site uses cookies and similar technologies to enhance your experience, analyze site usage, and assist in our marketing efforts. You can control cookie preferences through your browser settings. Essential cookies required for site functionality cannot be disabled.
We implement industry-standard security measures to protect your personal information, including encrypted data transmission (TLS/SSL), access controls, and regular security assessments. However, no method of electronic transmission or storage is 100% secure.
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, typically for the duration of our business relationship plus 5 years for tax and compliance purposes. Calibration records are retained for 10 years per ISO 17025 requirements.
Depending on your jurisdiction, you may have the right to: access, correct, or delete your personal information; opt out of marketing communications; request data portability; and lodge a complaint with a data protection authority. To exercise these rights, contact [email protected].
Your information may be transferred to and processed in the United States where our servers are located. We take appropriate safeguards to ensure your data is protected in accordance with applicable data protection laws.
Our Site and services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children.
We may update this Privacy Policy periodically. The "Last Updated" date at the top indicates when the policy was last revised. We encourage you to review this policy regularly.
For privacy-related questions or requests:
National Instruments, Privacy Officer
4800 Innovation Boulevard, Suite 300, Austin, TX 78759
Email: [email protected]
Phone: +1 (512) 683-0100